Privacy Policy

Last updated: October 3, 2025

Your Privacy Matters to Us

At Orbit Activity Marketplace, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our platform.

1. Information We Collect

Personal Information

Name and contact information (email address, phone number)
Account credentials and profile information
Payment information (processed securely through third-party providers)
Activity preferences and booking history

Usage Information

Device information and IP address
Browser type and operating system
Pages visited and time spent on our platform
Search queries and activity interactions

Location Information

Approximate location based on IP address
Location data when you search for activities in specific areas
GPS location (only with your explicit consent)

2. How We Use Your Information

Provide and maintain our activity marketplace services
Process bookings and facilitate payments
Send you important updates about your account and bookings
Personalize your experience and recommend relevant activities
Improve our platform and develop new features
Ensure platform security and prevent fraud
Comply with legal obligations and resolve disputes
Send marketing communications (with your consent)

3. Information Sharing and Disclosure

With Activity Providers

We share necessary booking information with activity providers to facilitate your reservations, including your name, contact details, and booking preferences.

With Service Providers

We work with trusted third-party service providers for payment processing, email delivery, analytics, and customer support. These providers are bound by strict confidentiality agreements.

Legal Requirements

We may disclose your information when required by law, to protect our rights, or to ensure the safety and security of our users and platform.

4. Data Security

We implement industry-standard security measures to protect your personal information:

Encryption of data in transit and at rest
Secure payment processing through PCI-compliant providers
Regular security audits and monitoring
Access controls and authentication measures
Employee training on data protection practices

5. Your Rights and Choices

You have the following rights regarding your personal data:

Access: Request a copy of the personal data we hold about you
Correction: Request correction of inaccurate or incomplete data
Deletion: Request deletion of your personal data (subject to legal requirements)
Portability: Request transfer of your data to another service
Objection: Object to processing of your data for marketing purposes
Withdrawal: Withdraw consent for data processing at any time

To exercise these rights, please contact us at privacy@orbit-marketplace.com

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

Essential Cookies

Required for basic functionality and security

Analytics Cookies

Help us understand how you use our platform

Preference Cookies

Remember your settings and preferences

You can manage your cookie preferences through your browser settings.

7. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Account information is typically retained for 7 years after account closure, while booking records are kept for 3 years for customer service and legal purposes.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

9. Children's Privacy

Our platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our platform and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@orbit-marketplace.com

Address: Orbit Activity Marketplace, 123 Main Street, City, State 12345

Phone: +1 (555) 123-4567

This Privacy Policy is effective as of the date last updated above and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.